He-llo!
This is so true. I find it hard to do sometimes, but I have repeatedly seen how choosing a soft answer has prevented a volatile situation from escalating into an explosion!
Although I was often in a position where no answer was going to turn away the wrath - for many years I was the last person up the chain in deciding whether people with ‘registration issues’ would be permitted to vote on Election Day in a large jurisdiction (the county had a larger population than 7 states). The soft, but firm, answers would at least not inflame them and often settled them down.
For five years I worked in customer service at a local utility company and took anyplace between 100 and 200 calls a day. I quickly discovered that 75% of the time customer service consists of handling complaints. I wrote that verse out and taped it to my computer monitor! I found it a helpful reminder - especially for those people who don’t really want an answer, they just want to rant… an soft answers turns away wrath indeed.
He-llo!
This is so true. I find it hard to do sometimes, but I have repeatedly seen how choosing a soft answer has prevented a volatile situation from escalating into an explosion!
This is wonderful advice for a married couple, too.
Nobody likes being talked to in a harsh manner, even if the speaker is correct in what they say.
It is always your response to an angry word that really begins the trouble.
I think Lynn is aiming this at those who post.
Turns away whose wrath and stirs up whose anger?
I’ve found this to be very true.
Although I was often in a position where no answer was going to turn away the wrath - for many years I was the last person up the chain in deciding whether people with ‘registration issues’ would be permitted to vote on Election Day in a large jurisdiction (the county had a larger population than 7 states). The soft, but firm, answers would at least not inflame them and often settled them down.
Mark - My guess would be -
1. It turns away the wrath of the person who was angry to begin with.
2. It can turn away the wrath which may have been stirred up in my own heart if I had answered in an angry or defensive manner.
3. And maybe it also turns away the wrath that God may have felt at the folly of 2 believers, who should know better, having an angry argument.
For five years I worked in customer service at a local utility company and took anyplace between 100 and 200 calls a day. I quickly discovered that 75% of the time customer service consists of handling complaints. I wrote that verse out and taped it to my computer monitor! I found it a helpful reminder - especially for those people who don’t really want an answer, they just want to rant… an soft answers turns away wrath indeed.